Thief 3 Sound Problem-- Please help!!

unconscious on 8/12/2006 at 14:39

During gameplay, I have absolutely no audio, although, the introduction scene plays perfectly.
I couldn't find anything else about this on the web, so I thought I better share my DXDIAG save.

(http://h1.ripway.com/Unconscious/DxDiag.txt)

Free free to scan for viruses, as it may seem a little sneaky of me to pass on a download link, whilst I only have one post.

What could be wrong?

baeuchlein on 8/12/2006 at 16:30

I dimly remember some people having various problems when using the hardware accelerated mode of their sound card. I once had some problem with that as well. Try switching off hardware mode in the game's menus. I am not certain whether it's called "Hardware support" in a menu dealing with sound, or rather "EAX support", but one of those should be present in the game. Maybe this helps.

unconscious on 8/12/2006 at 18:41

Quote Posted by baeuchlein

Both are turned off, and still no sound. :(

Martin Karne on 8/12/2006 at 21:55

Since I ain't gonna read all the dxdiag log what audio card do you have?
Integrated with your motherboard?
Separated PCI audio board?
USB external audio board?
What brand, what drivers, and when in doubt try the latest drivers.
If you have an on board audio card I would recommend another audio card if possible, some of those are very unstable to work with.

unconscious on 8/12/2006 at 22:26

Quote Posted by Martin Karne

I'm not too sure what audio card I have, but here is the information from the DXDIAG report about audio cards:

Quote:

-------------
Sound Devices
-------------
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_A00C1019&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0045 (English)
Driver Attributes: Final Debug
WHQL Logo'd: n/a
Date and Size: 6/25/2004 17:13:42, 818816 bytes
Other Files:
Driver Provider: C-Media Inc.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: C-Media Wave Device
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmuda.sys
Driver Version: 5.12.0001.0045 (English)
Driver Attributes: Final Debug
Date and Size: 6/25/2004 17:13:42, 818816 bytes
Cap Flags: 0x0
Format Flags: 0x0

Name: C-Media AC97 Audio Device
Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_A00C1019&REV_A0\3&267A616A&0&17
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 00:56:44, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 00:56:58, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/3/2004 23:15:22, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:00, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/3/2004 23:15:50, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/3/2004 23:08:04, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/4/2004 00:56:58, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\cmuda.sys, 5.12.0001.0045 (English), 6/25/2004 17:13:42, 818816 bytes
Driver: C:\WINDOWS\system32\udaprop.dll, 1.00.0002.0002 (English), 4/24/2003 13:29:08, 32768 bytes
Driver: C:\WINDOWS\system32\cmuda.dll, 5.12.0001.0151 (Chinese), 6/24/2004 17:09:28, 155648 bytes
Driver: C:\WINDOWS\system32\cmirmdrv.dll, 2/18/2003 18:26:28, 28672 bytes
Driver: C:\WINDOWS\system32\cmirmdrv.exe, 1.00.0000.0016 (English), 4/23/2004 15:02:10, 233472 bytes
Driver: C:\WINDOWS\system\cmids3d.dll, 1.00.0000.0000 (Chinese), 4/29/2002 15:04:40, 917504 bytes
Driver: C:\WINDOWS\system\cmicnfg.cpl, 1.00.0041.0014 (Chinese), 6/29/2004 10:11:28, 2560000 bytes
Driver: C:\WINDOWS\system\SmWizard.exe, 1.00.0002.0003 (English), 2/17/2004 10:51:56, 1458176 bytes
Driver: C:\WINDOWS\system32\a3d.dll, 4.12.0001.2008 (English), 11/23/2001 12:08:20, 712704 bytes
Driver: C:\WINDOWS\system32\Audio3D.dll, 4.12.0001.2008 (English), 11/23/2001 12:08:20, 712704 bytes

So, I'd imagine that it's "C-Media AC97 Audio Device".

All my drivers are up to date, I can't understand why it would not work, however. Considering Doom 3, and all other games run perfectly.. Is Thief 3 just not very card-friendly, or is there a problem with my actual card, or more likely, drivers?

Martin Karne on 8/12/2006 at 22:49

Oh hell that must be that infamous C-Media on board audio card, I had one that was out board, but it was no better.
If you want to get an USB sound card, the easiest to install for non tech people (or when you have a severe conflict with Sound blaster cards), get one and when booting enter the bios and disable on board sound.
Is best if you can check your bios before getting one, just in case you can't disable it.

unconscious on 8/12/2006 at 23:46

Quote Posted by Martin Karne

What would be the best card to get to run Thief 3?
Generally, how much does said card cost?

unconscious on 9/12/2006 at 00:54

I am starting to doubt whether it's due to my card, now.

(http://forums.eidosgames.com/archive/index.php/t-44089.html)
(http://forums.eidosgames.com/archive/index.php/t-40143.html)

I'm going to update DIRECTX, and see if that makes any difference.

While I do that, is there anything that could be wrong?

Martin Karne on 9/12/2006 at 01:05

Not much, did you run a chkdsk c: /F with a reboot?

unconscious on 9/12/2006 at 10:22

No, but why would I need to run it? Considering I don't need to run it to install any of the other games.

I guess i'll try that, too.